Digital Forge General Privacy Statement

This Privacy Statement describes Digital Forge’s general privacy practices that apply to personal information we collect, use and share about our clients, business partners, supplier and other organizations with which Digital Forge has or contemplates a business relationship as well as the individuals working for them. This Privacy Statement does not apply to the extent Digital Forge processes personal information on behalf of clients for their benefit and under their control (as a “processor”), such as Cloud Services or applications (“apps”). It may apply to collection of information related to authorized users of such services to the extent Digital Forge processes this information for its own interests (as “controller”).

This Privacy Statement is supplemented by the Digital Forge Online Privacy Statement, which provides more information in the online context, including recruitment. We may provide additional or more specific information on the collection or use of personal information on websites or related to a specific product or service.

Certain disclaimers

Information on this web site is not guaranteed to be current or complete. Our websites site may contain technical inaccuracies or typographical errors. Digital Forge assumes no responsibility, and expressly disclaims responsibility, for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Digital Forge provides no assurances that any reported problems will be resolved by Digital Forge, even if Digital Forge elects to provide information with the goal of addressing a problem.

Use of Trademarks and Logos

All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of these Names, Symbols, and Trademarks does not imply any affiliation with or endorsement by the respective Trademark owners.

Other Provider Cookies and Web Beacons
We use cookies provided by third-party service providers, including but not limited to, Google Analytics and Visual Visitor to assist us in better understanding our Site visitors. These cookies generally collect data tied to a user’s IP address, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting the Site. Google Analytics does not collect any personal data (other than IP Address which may be considered personal data in some countries). You can obtain more information about Google Analytics here: www.google.com/intl/en/policies/privacy/

We include small graphic images or other web programming code, called web beacons on our Sites. The web beacons are minute graphics with a unique identifier. They are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on Web pages.

DISABLING COOKIES

Web browsers allow you to exercise some control over cookies through the browser settings. Most browsers enable you to block cookies entirely or to block cookies from particular sites. Browsers can also be set to delete cookies when you close your browser. You should note however, that this may mean that any op-outs or preferences you set on the site will be lost.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org which includes information on how to manage your settings for the major browser providers.

Why and how we collect and use your personal information

We may track your online activities over time and across third-party websites or online services. For example, we might use web beacons to help us determine what links or advertisers brought you to our Site. We then track your activities on our Site. We may collect your personal information as an individual for various purposes, such as the following:

• Access and use of websites or other online service (including “apps”)
  When entering one of our websites, or using an online service (where references to online services include desktop or mobile applications or “apps”), we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.

• Responding to your request for information, order, or support
  When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites. For ordering of most services and products we require you to have registered an Digital Forge Unique Identifier (ID). Registration may also allow you to customize and control your privacy settings.
• Your use of Digital Forge Cloud services
  We collect information about your use of Digital Forge Cloud services to enable product features to operate, improve your user experience, tailor our interactions with you, inform our clients on the overall use of the services, provide support and improve and develop our products and services. For details regarding the technologies we employ, the personal information we collect, as well as how to control or block tracking or to delete cookies.

• Contacting employees of our clients, prospects, partners and suppliers
  In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

• Visitor information
  We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.

• Marketing
  Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services. When visiting our websites or using our services we may provide you with personalized information. You can always opt out from receiving personalized communication from Digital Forge.

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation this may have consequences for your rights.

Sharing of Personal Information
As a global organization offering a wide range of products and services, with business processes, management structures and technical systems that cross borders, Digital Forge has implemented global policies, along with standards and procedures, for consistent protection of personal information. As a global company, we may share information about you with our subsidiaries world-wide and transfer it to countries in the world where we do business in accordance with this Privacy Statement.

Between Digital Forge controlled subsidiaries we only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, Digital Forge uses suppliers located in various countries to collect, use, analyze and otherwise process personal information on its behalf.

Where appropriate, Digital Forge may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.

If Digital Forge decides to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is Digital Forge’s practice to require appropriate protection for personal information in these types of transactions.

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of Digital Forge, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

International Transfers
The international footprint of Digital Forge may involve a number of transfers of personal information between different subsidiaries, as well as to third parties located in the countries where we do business. Some countries have implemented transfer restrictions for personal information, in connection with which Digital Forge takes various measures, including:

• Where required, Digital Forge implements Standard Contractual Clauses approved by the EU Commission, or similar contractual clauses in other jurisdictions. This includes transfers to suppliers or other third parties. You can request a copy of the EU Standard Contractual Clauses.
• Digital Forge complies with the APEC Cross Border Privacy Rules (CBPR) system.

While the EU-U.S. and Swiss-U.S. Privacy Shield Framework may no longer be used or relied upon for transfer of personal information, Digital Forge continues to comply with all EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework obligations.

Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. Digital Forge implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Retention Period
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business. Because the circumstances may vary depending on the context and the services, the information provided in our Online Privacy Statement or provided in a specific notice may provide more detailed information on applicable retention terms.

How to contact us
If you have a question related to this Privacy Statement, please contact us. Your message will be forwarded to the appropriate member of Digital Forge’s Data Privacy Team, by submitting a request through email at [email protected] or by calling (877)-369-1831.

Your Rights

You can request to access, update, or correct, and in certain circumstances, to delete your personal information. You also have the right to object to direct marketing. You may have additional rights pursuant to your local law applicable to the processing.

 Changes to our Privacy Statements

We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days. By continuing to use our websites after such revision takes effect we consider that you have read and understand the changes.

Other Privacy Statements & Policies

Digital Forge California Supplemental Privacy Statement
California Privacy
Online Privacy
Terms And Conditions